Privacy Policy.

 


What information do we collect? 

FleaMail collects information from you when you fill out our online membership and contact form. When filling in our online contact and membership form you may be asked to enter your name, e-mail address, mailing address or phone number as well as your pet’s details.

What do we use your information for? 
Any of the information we collect from you may be used in one of the following ways:

  1. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
  2. To process FleaMail membership for your pet/s.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of you FleaMail membership.

How do we protect your information? 
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We will never ask you to supply your financial details such as credit card or bank account numbers online. This information will only be collected by us making direct contact with you either in person or on the phone.

For the purposes of allowing us to direct debit your credit card or bank account your personal information, including financial details, are provided to our direct debit provider:

Payment Provider – Stripe
Address – San Francisco, California. USA
website – stripe.com/au

You can view Payment Providers privacy policy here.

For the purposes of allowing us to communicate with you via email your personal information (excluding any financial details) are provided to our email software provider. You can view Email Company’s privacy policy here.

All your other personal information is kept on our secure database that can only be accessed by those people authorised with special access rights to our systems, and are required to keep the information confidential.

Do we use cookies? 
We do use cookies.

Do we disclose any information to outside parties? 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Your Consent.
By using FleaMail.com.au, you consent to our privacy policy.

Changes to our Privacy Policy.
If we decide to change our privacy policy, we will post those changes on this page and send all our FleaMail members an email and outlining any update/changes.

Contacting Us. 
If there are any questions regarding this privacy policy you may contact us using the information below:

Veterinary Providers Australia
PO Box 662, Paddington Central,Queensland 4064
Ph: 0414 616 548, E: info@fleamail.com.au, W: www.fleamail.com.au