Privacy Policy

Last updated: October 2026

1. What we collect

We collect your name, address, email, phone number, and your pet’s details. We also store your payment method — card details are held securely by Stripe or PayPal, never by Fleamail.

2. How we use it

We use your information to run your membership, send treatment reminders, provide customer support, and show you relevant FleaMail advertising and measure whether it works.

3. Who we share it with

We share data only with the providers needed to run and promote the service: Stripe and PayPal (payments), Brevo (email), Google (address lookup, website analytics and advertising), and Meta (Facebook and Instagram advertising). Some of these providers store data outside Australia. When we share your email address or phone number with Google or Meta for advertising, it is scrambled (hashed) before it leaves our system. We never sell your data.

4. Cookies and tracking

Our website uses cookies and similar tools from Google and Meta to understand how visitors use the site and to measure our advertising. You can block or delete cookies in your browser settings, and manage ad preferences in your Google and Facebook account settings.

5. How long we keep it

We retain your information for the duration of your membership, plus 7 years afterwards as required for tax records.

6. Your rights

You can access, correct, or delete your data at any time by contacting us.

7. Contact

For any privacy enquiry, email info@fleamail.com.au.