Some common FAQ’s.

We’re on info@fleamail.com.au & 1300 353 262 too!

Does Fleamail cover pups and kittens too?

It sure does! But please be sure to keep our Vets updated with the weight of your pet as they grow, as this will determine their treatments. When you signup you will get your own account area to manage this and we’ll also send you reminders (and tips) on weighting your pet at certain ages.

What brands do you use?

With FleaMail, our Vets bulk-buy and ship direct for less than most pet stores, and about 30% than clinics – using the same great leading Australian products. Importantly,  FleaMail’s tailored around your pet’s age, weight, breed and location – our vets choose the best products for your pet’s individual needs and send them directly for less.

For dogs (common plan): 
> Monthly: Easy to give Nexgard or Simparica liver chew for fleas, ticks and mites.
> Monthly: ValuHeart heartworming prevention.
> Quarterly: Cazitel for intestinal, tape, lungworms and giardia.

For cats (common plan):
> Monthly: Advocate or Revolution for fleas, ear mites, mange, intestinal and heartworm.
> Quarterly: Popantel TapeWormer for tapeworm.

Is FleaMail a subscription service, and are there any joining fees?

FleaMail is an Australian wide subscription service run by Aussie Vets. There are zero joining fees or contracts – you’re in control.

Each month you’ll receive your pet’s parasite treatments by mail which will be debited from your account. To cancel or change your plan, we simply require 14 days notice prior to the delivery date for any order amendments. This includes address changes, pet size changes and cancellations. if you’re ever unsure, please just contact us on 1300 353 262 or here: info@fleamail.com.au

Are there any delivery fees?

Delivery is free, you just have to live in Australia and have an Australia Post deliverable address.

What exactly do I receive in my letterbox?

Each month your bright blue FleaMail envelope will arrive via Australia Post, you can’t miss it! Inside will be a letter to your pets and their individual treatments with their own, named and coded bag so even with a household full of pets you won’t give the wrong treatment. All of our envelopes are water and tamper proof as well as being 100% recyclable.

Do you cover more types of pets?

At this stage we cater purely for dogs and cats, however in the future, our Vets will be looking into plans for rabbits, ferrets, birds and horses. If you’ve animals that you’d like to be covered by FleaMail, please tell us by emailing us here: info@fleamail.com.au

Delivered by Dr Evan and his team!