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Frequently asked questions
Everything you need to know about Fleamail.
How it works
What is Fleamail?
Monthly parasite prevention delivered to your door. We send the right treatment for your pet every month automatically.
What parasites does Fleamail protect against?
How do I know which plan is right for my pet?
When will my first delivery arrive?
Can I add more pets?
Billing
How much does it cost?
When will I be charged?
Can I pause my membership?
How do I cancel?
What if my payment fails?
About the treatment
Is it safe?
Do I need a prescription?
What if my pet has a health condition?
My cat is strictly indoors — do they still need treatment?